AndonCloud

FAQ

Frequently asked questions

• How is the installation of equipment on the hall?

  The devices are mounted in control cabinets or directly on the line structure. DIN format and 24V DC power supply simplify installation.

• Does integration with the machine require shutting down production?

  No - the system can be connected in parallel to operating machines. Integration does not require stopping the line or modifying its control.

• How does the system handle machines without modern drivers?

  It works independently of the controller - all you need is access to signal outputs, such as sensors or buttons.

• Can I expand the system in the future with new machines?

  Yes - the architecture makes it possible to add more devices without rebuilding the entire system.

• What are the technical requirements for connecting the system?

  All you need is a 24V power supply and access to digital or analog signals. No special hardware conditions or machine modifications are needed.

• What communication protocols are supported?

  Popular standards such as Modbus TCP and OPC UA are supported. This makes integration with PLCs and gateways fast and versatile.

• Will the system cope in a mixed architecture - part network, part local?

  Yes - it is possible to use digital signals and network communication simultaneously, depending on the capabilities of the machine.

• Does integration with a PLC require writing new software?

  No - communication is done through standard protocols and does not require writing dedicated code.

• Can the system be connected to different controllers at the same time?

  Yes - the system can work with different devices in parallel, also in different standards.

• What is the security of the connection to the industrial network?

  Connections are physically isolated from the IT network and can be routed through access-controlled gateways.

• Is the data stored locally or in a central system?

  The collected data goes immediately to the host system, without the need for buffering on the device.

• What types of data can I record?

  It is possible to collect pulses, binary signals, button states, cycle counters - anything that gives a simple signal.

• Can you distinguish between data from different sources?

  Yes - each data source is assigned to a specific machine, operator or production zone.

• Can data be used in real time?

  Yes - the system receives and processes signals as soon as they occur, allowing for ongoing responses.

• Is it necessary to expand the controllers to collect data?

  Not always - devices can receive signals from machines directly, even if they do not have modern controllers.

• Are the devices certified for industrial operation?

  Yes - meet the requirements for resistance to factory conditions: dust, vibration, temperature fluctuations.

• What are the minimum environmental requirements for action?

  The equipment operates in the typical range of production halls - from a few degrees to several tens of degrees and in the presence of electromagnetic interference.

• Will a device failure stop the system?

  No - each device operates independently, so the failure of one does not affect the entire system.

• Is it possible to replace equipment without production downtime?

  Yes - modules can be disconnected and replaced without stopping the entire infrastructure.

• How often is equipment service required?

  The equipment does not require cyclic servicing - it operates maintenance-free, as long as the power supply and installation conditions are met.