AndonCloud

FAQ

Frequently asked questions

• Is production data recorded automatically?

   Yes - the system collects data without the operator having to click. The information comes directly from the machines and systems.

• How quickly does the data get into the system?

  The data appears almost immediately. It depends on the method of integration - push or pooling - but the user does not experience delays.

• Do you need a special setup to start collecting data?

  No - you just need to indicate the data source and the type of information. The rest of the configuration can be done graphically.

• Can the operator see the data that is being collected?

  Yes - the system can show selected data to the operator on the screen or line panel, depending on the role and access level.

• What if the machine has no digital data output?

  Other sources can be used, such as sensors, meters, interfaces or master systems that make data available cyclically.

• Can AndonCloud work alongside our ERP?

  Yes - the system integrates with ERP without modifying it, such as through API or dedicated connectors.

• Do you need to have your own IT department for integration?

  No - you can do the basic integrations yourself, thanks to the Node-RED editor. AndonCloud also supports deployment.

• Does the system work with our PLCs?

  Yes - the system supports popular protocols like Modbus TCP/RTU, OPC UA and many others available on the market.

• How long does it take to connect to an existing system?

  Usually a few days - depending on the number of data sources and the type of connection. Some of the integration can be ready on the spot.

• What if our system doesn't have an API?

  Other forms of integration can be used - via database, CSV files, OPC or reading physical signals.

• Do I need to know how to program to analyze data?

  No - reports are created graphically. You can add columns, filter data, compare changes without knowledge of SQL.

• What reports can I generate from the system?

  OEE reports, cycle times, operator productivity, comparisons between lines or shifts. The system allows data to be filtered by any parameters.

• Does the system refresh the data on a regular basis?

  Yes - dashboards update automatically every few tens of seconds, without the need to refresh manually.

• Can I also analyze the data outside the system?

  Yes - data can be exported to CSV, Excel or linked to Power BI and other external tools.

• How can I compare data between products or operators?

  Just use the filters in the report - you can put together any variables and compare them over time or between changes.

• Co system uważa za anomalię w produkcji?

  E.g., failure to produce a piece at a certain time, a drop in cycle rate, downtime or unexpected changes in parameters.

• Can I set the thresholds that trigger the alarm myself?

  Yes - each data type can be assigned a separate warning and alarm threshold. Different responses can also be set.

• Does the system just display the message, or does it inform people?

  The system sends email or SMS notifications or forwards them to other systems - such as WMS or CMMS.

• Can the operator acknowledge the alarm or add a comment?

  Yes - the interface allows you to approve an alarm, add a reason, comment or assign a task.

• Does the system show a history of detected anomalies?

  Yes - all alerts are saved and can be analyzed later in reports or dashboards.